Sumit Jain
Building products that scale. Leading teams that deliver.
14 years of product leadership across eCommerce, AI, EdTech, OTT and Fintech. From 0→1 launches to platforms with 10M+ users.
Product leadership
at scale
I specialise in building and scaling digital platforms — from zero to one, and from one to millions of users.
Platform Strategy & 0→1 Launches
Defining product vision and architecture from scratch. Built DigiHaat’s full commerce stack, launched Byju’s lead funnels, and built MX Player’s in-house AdTech from the ground up.
Growth, Monetisation & Funnels
Grew Sign-up→Lead by ~100% and Lead→Order by ~50% at Byju’s. Improved App Launch→A2C by 15pp at DigiHaat. Proven track record of moving critical business metrics.
AI-Led Product Innovation
Shipped 4 production AI products at DigiHaat — Semantic Search, CS Automation, Catalog Express, and a Conversational Transaction Bot. Built for real users, with measurable outcomes.
Team Leadership & Org Building
Led 10+ member product, design and analytics teams. Established sprint discipline, PRD standards, release governance and post-launch review processes across orgs.
14 years.
Six industries.
From early-stage 0→1 builds to leading product at platforms with hundreds of millions of users.
AVP – Product, Design & Analytics
Leading product strategy for a 1Mn+ download eCommerce super app. Launched AI-powered search, CS automation, conversational bot and the Travel vertical.
Vice President – Product & Design
Headed 10+ member team for Byju’s Exam Prep (10Mn+ downloads). Grew lead gen by 100% and order conversion by 50%.
Product Head – AdTech
Built in-house Ad server for 50M DAU. Headed BI for the entire MX ecosystem (1Bn+ downloads). Launched A/B testing infrastructure.
AGM – Product
Launched Paytm’s first API-based International Remittances to Paytm Payments Bank accounts. Managed 25+ international banking partners.
Vice President – Product
Built a B2B eCommerce platform end-to-end from scratch — 8 platforms across Buyer, Seller, and Ops. Went from zero to live transactions in under a year.
Early Career
PM Intern at Amazon India. FP&A at eBay (New Joinee of the Year). Software Engineer at Intel delivering the first Windows 8 tablet graphics driver.
Building with AI
before it was obvious
At DigiHaat, I’ve shipped four AI-native products that are live in production — not prototypes. Each one solves a real user problem using a distinct AI approach.
Semantic Search
Replaced keyword-based search with a vector embedding model that understands user intent. Reduced zero search-result queries by ~98% and significantly improved search coverage.
CS Automation
An AI-driven chat and email support system using intent detection to route, respond and resolve queries autonomously — resolving ~80% of customer queries without human intervention.
Catalog Express
A seller-facing tool using image recognition and AI attribute extraction to auto-generate marketplace-ready product listings from a single photo — drastically reducing manual effort.
Conversational Transaction Bot
An agentic AI bot enabling users to discover and purchase food items through natural text or voice — handling the full flow from search to add-to-cart to checkout.
Building something
ambitious?
Whether you want to collaborate, discuss product strategy, or just have a conversation about building great digital products — I’m always open.